FIANDI FIRDAUS, Alif; SYAIDATUL SOFFA, Anggita; HARIS, Muhammad; NURSALIM IMRON, Muhammad; SAIFUDIN, Aries. Pengembangan Aplikasi Helpdesk Menggunakan Model Waterfall. JRIIN :Jurnal Riset Informatika dan Inovasi, [S. l.], v. 2, n. 4, p. 585–590, 2024. Disponível em: https://www.jurnalmahasiswa.com/index.php/jriin/article/view/1187. Acesso em: 6 feb. 2026.